Nearshore Services

Services

ECI offers professional consulting services across various industries throughout the continental US. By concentrating on business-driven technology solutions that directly address your organization’s business needs, we consistently exceed client expectations, even in the most challenging projects. Our senior team of seasoned consultants implements cutting-edge technology solutions that are unparalleled in the industry.

In 2023, ECI expands its operations to Guadalajara, Jalisco, Mexico, creating EHCI Global. This expansion is driven by a clear vision of enhancing capabilities, operational efficiencies, and attracting international talent through the Nearshore model. This strategic move aims to keep pace with the evolving technology landscape and deliver suitable technology solutions for your organization.

 

Estrada Offices

ECI has offices in North and South America

  • Vancouver, British Columbia, Canada

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  • Sacramento, California, USA

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  • Guadalajara, Jalisco, Mexico

Objective

The objective of EHCI Global, through the incorporation of the Nearshore IT Consulting Delivery Model, is to enhance the quality and scope of onshore services offered by ECI. This aims to facilitate smoother and more effective project deliveries by leveraging the strengths of our teams and fostering innovation through the sharing of expertise and resources between ECI and EHCI Global.

For companies utilizing offshore outsourcing, managing time zone differences during necessary meetings and quick turnarounds can be challenging. However, EHCI Global teams operate within similar USA time zones, ensuring seamless communication and collaboration between teams and ultimately resulting in faster project deliveries.

Guadalajara, Jalisco, is considered the Silicon Valley of Central and South America. Talented and highly skilled professionals provide worldwide services daily from this significant Mexican city. This allows us to attract important talent, augmenting the knowledge set and capabilities of our offshore teams with significant cost-efficiency benefits and cultural compatibility with our clients in the USA.

Operational Framework

ECI is a company with over 20 years of experience in the IT industry, actively participating in significant initiatives by applying global best practices. These practices provide a framework that ensures the success of projects in terms of time, scope, and cost. Critical elements contributing to this success include well-defined communication channels, ensuring the timely and appropriate generation, collection, dissemination, storage, and ultimate disposition of project information. To achieve this, we have carefully selected and implemented effective collaboration tools and platforms that facilitate project management, collective creation, and enhance overall productivity.

The illustration below demonstrates our nearshore model and highlights the close collaboration between ECI and EHCI Global, ensuring the high quality of our deliverables


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The top management of both companies engages in continuous discussions on how to bring value and cost efficiency to our clients. They oversee operations using our systems and collaborative frameworks, ensuring that our inshore and nearshore teams collaborate successfully with the proper leadership to facilitate the achievement of goals according to expected standards.

This model operates efficiently due to our governance structure, allowing us to establish guidelines that standardize how our personnel collaborate, fulfilling their responsibilities by applying security procedures and compliance measures. This ensures the flow of the project according to the plan.

As part of our working framework, for each project, we create an implementation plan outlining the scope of work and a roadmap to define tangible goals. We use a phased approach that allows us to view the project in defined stages, managing resources and implementing important practices such as risk management. This involves forecasting and evaluating project risks to be prepared to avoid or minimize their impact during execution.

Once the project begins, we pay special attention to monitoring and evaluating the progress of the plan and the successful implementation of procedures, metrics, and strategies.

We acknowledge that the implementation of new technologies can generate stress in the client organization or even resistance to change. Therefore, our company has structured processes to lead people successfully in embracing and using the new implementation, which we call Change Management.

As you can see, ECI is prepared to assist you in your projects with one goal in mind: to bring the best value to your company by applying our expertise in the information technology industry.